By proactively following a routine maintenance schedule, you can greatly reduce the risk of costly data loss or hardware failure.
Golden Computer Services provides preventative computer maintenance service programs to address the needs of home-based businesses that do not have qualified computer technicians on staff.
Basic equipment maintenance such as data backup, internal and external component cleaning and software updates is administered on a scheduled basis. It is far better to follow simple maintenance procedures than lose data and spend time trying to retrieve or recreate it.
We provide the following types of services during our periodic service visits:
There are two reasons for data loss: either there was no backup of data, or the media used failed to successfully capture the data.
To reduce the possibility of data loss, we install a backup system for you and teach you how to run it. Such systems include: tape, CD-RW, Jazz or zip disk. Floppy disks have a high failure rate and should never be used to sav critical information.
During our routine visits, we will verify your backups to ensure that critical data is being safely captured.
Preventative maintenance clients need to maintain a current version of an anti-virus software. Systems will be configured to automatically perform anti-virus definition updates as well as perform weekly full system virus scans.
The anti-virus software is configured to scan incoming and outgoing e-mails, the most common method of virus transfer. Anti-virus settings and definition files are verified during each service visit to ensure that data is protected from virus damage.
INTERNAL/EXTERNAL COMPONENT CLEANING
Did you know that DUST is one of the leading causes of hardware failure?
For this reason, Golden Computer Services thoroughly cleans and checks all moving components during our service visits. The case is opened and dust is removed from the motherboard and all system boards. The power supply fan, CPU fan, and any other board fans are cleaned, lubricated, and tested.
All data cables are checked to ensure they are securely seated on system boards. CD and floppy drives are opened, cleaned, and tested for data transfer. External components such as keyboard, mouse, monitor, and printers are cleaned of dust and debris, and all cable connections are checked. Connections to surge protectors or UPS are checked.
SOFTWARE UPDATES/SYSTEM OPTIMIZATION
Operating system updates and patches are downloaded and installed to ensure that your system has the most current version of the OS software. Internet browser software updates or upgrades are performed as software changes become available.
Updated component drivers are installed as they become available or are required by system changes. Hardware configurations are checked to be sure that they are operating efficiently and without conflict with other components.
Defrag and scan disk maintenance programs are run to detect any problems on your hard drive. Any temporary or unneeded files are located and removed.
We perform a needs consultation to review your current setup and then provide you with a custom maintenance program. You may choose from quarterly, bi-annual, or annual service schedules.
As a participant in one of our preventative maintenance service programs, you will qualify for special discounted hourly rates on other services such as telephone support, repairs, or advisory consultation.
If you would like additional information or would like a free phone consultation to discuss your computer service needs, please contact Golden Computer Services or call us at 303-279-1696.